Returns & Exchange Policy
At Pure Gains Nutritions, we aim to ensure customer satisfaction with every purchase. If you are not fully satisfied with your order, you may request a return or exchange under the conditions below.
Eligibility for Returns & Exchanges
• Product must be unused, unopened, and in original packaging
• Request must be made within 3–5 days of delivery
• Proof of purchase or order confirmation is required
Non-Returnable Items
• Opened or used products
• Items with damaged or missing packaging
• Products purchased on clearance or special offers
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 24–48 hours of delivery with proof (images or videos). We will arrange a replacement or exchange accordingly.
Exchange Process
• Contact our support team with your order details
• Once approved, return the product to our provided address
• Replacement will be shipped after inspection
Return Shipping
Customers may be responsible for return shipping charges unless the product is damaged or incorrect.
Refund Policy
Refunds will be processed after product inspection. Delivery charges are non-refundable.
Important Notes
• Ensure the product is securely packed when returning
• Pure Gains Nutritions reserves the right to reject returns that do not meet policy conditions
Contact Us
For return or exchange requests, please contact our support team through our website.